Terms & Conditions

Effective Date: January 1, 2026
Company: Zero Point One
Website: www.zeropointonedigital.com
Contact Email: [email protected]
Phone: (718) 650-1520

These Terms & Conditions (“Terms”) govern your access to and use of the Zero Point One website and services, including the ASSIST and CONNECT platforms (collectively, the “Services”). By accessing our website or using our Services, you agree to be bound by these Terms.

If you do not agree, you may not access or use the Services.

1. Definitions

“Company,” “we,” “us,” “our” refers to Zero Point One.
“Customer” refers to any dealership, business, or individual using our Services.
“End User” refers to individuals interacting with automated communications on behalf of a Customer.
“Platform” refers to the ASSIST and CONNECT systems and related software.

2. Description of Services

Zero Point One provides automated communication technology designed to:

Respond to website, SMS, email, and social media inquiries
Answer inbound phone calls (CONNECT)
Qualify leads and capture customer intent
Schedule appointments
Route conversations to dealership staff
Manage follow-up and review requests

The Company does not guarantee specific sales results, revenue increases, or conversion rates.

3. Account Responsibilities

Customers agree to:

Provide accurate and complete business information
Maintain the security of login credentials
Use the Services only for lawful business purposes
Comply with all applicable laws, including consumer protection and telecommunication regulations
Ensure they have permission to contact End Users

You are responsible for all activity conducted under your account.

4. Acceptable Use

You may not use the Services to:

Send unlawful, harassing, deceptive, or fraudulent communications
Impersonate another person or organization
Violate spam, telemarketing, or Do Not Call laws
Transmit harmful code or attempt to breach security
Collect data without proper consent

We reserve the right to suspend or terminate accounts that violate these rules.

5. Data & Privacy

Use of the Services is subject to our Privacy Policy. Customers represent that they have the necessary rights and consents to process End User data through our Platform.

Zero Point One acts as a service provider processing data on behalf of Customers and is not responsible for the accuracy or legality of data provided by Customers.

6. Service Availability

We strive for continuous operation but do not guarantee:

Uninterrupted or error-free service
Immediate message delivery
Compatibility with all third-party systems

Maintenance, outages, or external platform changes may affect performance.

7. Fees & Payment

Services are billed according to the selected plan
Fees are non-refundable unless required by law
Late payments may result in suspension
Pricing may change with 30 days’ notice

Additional usage beyond plan limits may incur overage fees.

8. No Guarantees

The Platform is designed to improve lead response and communication efficiency. However:

We do not guarantee appointments, sales, or revenue
Response statistics are estimates, not promises
Customer results depend on dealership processes and staff performance

9. Intellectual Property

All software, branding, content, and technology provided by Zero Point One remain our exclusive property. Customers receive a limited, non-transferable license to use the Platform during their subscription.

You may not:

Reverse engineer the system
Copy or resell the technology
Remove proprietary notices

10. Limitation of Liability

To the fullest extent permitted by law:

Zero Point One is not liable for lost profits, missed leads, or business interruption
Our total liability is limited to the amount paid in the previous 3 months
We are not responsible for third-party platform failures (Facebook, SMS carriers, CRMs, etc.)