Privacy Policy

Effective Date: January 1, 2026
Company: Zero Point One
Website: www.zeropointonedigital.com
Contact Email: [email protected]
Phone: (718) 650-1520

Zero Point One (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of visitors to our website, customers, and end users who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our ASSIST and CONNECT communication platforms.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

• Name

• Email address

• Phone number

• Dealership or business name

• Messages submitted through forms, chat, SMS, or email

• Information provided when scheduling a demo or requesting support

b. Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referral source

• Cookies and similar tracking technologies

c. Information Collected Through Our Platform

For dealerships using ASSIST or CONNECT, our system may process:

• Customer inquiries via website forms, SMS, email, social media, and phone

• Conversation history and appointment requests

• CRM and inventory data provided by the dealership

• Call recordings or transcripts when voice automation is enabled

All data processed on behalf of dealerships is handled as described in our customer agreements and applicable data protection laws.

2. How We Use Your Information

We use collected information to:

• Provide and operate our services

• Respond to inquiries and schedule demos

• Automate lead responses and appointment booking

• Improve platform performance and accuracy

• Communicate updates, support messages, and account notifications

• Prevent fraud and protect system security

• Comply with legal obligations

We do not sell personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember user preferences

• Analyze website traffic and performance

• Improve user experience

• Support marketing and analytics efforts

You may disable cookies in your browser settings; however, some features of our website may not function properly.

4. Sharing of Information

We may share information with:

• Service providers who assist with hosting, analytics, communications, and security

• Dealership customers using our platform (as part of normal service operation)

• Legal authorities when required by law

• Business partners in the event of a merger, acquisition, or asset sale

All third parties are required to maintain appropriate safeguards and use data only for authorized purposes.

5. Data Security

We implement technical and organizational measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission

• Access controls

• Secure cloud infrastructure

• Regular security monitoring

No system can be 100% secure; however, we continually update our practices to minimize risk.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide our services

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes and enforce agreements

Dealership data processed through our platform is retained according to customer instructions and applicable laws.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Opt out of marketing communications

• Restrict or object to certain processing

• Request data portability

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children’s Privacy

Our services are intended for business use and are not directed to individuals under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Zero Point One
Email: [email protected]
Phone: (718) 650-1520
Website: www.zeropointonedigital.com